Frequently Asked Questions

Check below for quick answers to common customer questions! Feel free to contact the owner via email and/or the contact page for more information. General response days are weekly on Monday. However, response time may be sooner depending on the demand/schedule for each week. 

How do I place an order? 

You can place an order by visiting the Order Inquiry Form page. You can also contact the owner via email or the contact page. Email: booking@designsaashley.com

Where are the prices listed? 

Currently, there isn't a customer price list available. Due to each order being specific to each customer request, prices are given after the order inquiry has been submitted. See starting/base prices below.

Base Pricing 

(Please note that these are starting prices only for standard orders. Prices vary based on customization/detail. All items are not listed. Please inquire about services desired.) 

Custom Cakes

6 in. - $105 (10 - 12 servings)

8 in. - $155 (18 - 22  servings)

Cupcakes

Standard (Icing Only) - $32

Icing (Non-Edible Toppers) - $42

Custom Edible Accents - $60

(Sold by the dozen - One Flavor Included)

Custom Labeled

Chip Bags - $60 (Set of 10) 

Fruit Snacks - $50 (Set of 10)

Juice Pouches - $60 (Set of 10) 

Bottled Water - $38 (Set of 12)

Custom Cookies

Standard Set - $60

(Up to 3 icing colors - low difficulty)

Character Set - $75

(Up to 5 icing colors - 4 character/detailed cookies. Remaining colors will match theme.)

Custom Treat Bundles

4 Dozen Treats - $220

6 Dozen Treats - $330 

(Custom Cookies NOT included. Individual treat options available. Pricing varies based on selection.

Custom Backdrops

6x7 Vinyl Backdrop - $160

(Design and Print Only. - Additional $150 for 4 Hour Set-up/Rental) 

Most requested/Other sizes available.

Balloon Garlands

Standard Garland - $225 

(Includes up to 3 balloon colors and variety sizes. 

What are pick-up and delivery options/hours?

Pick-up is located in Hyde Park. Delivery starts at $25 with pricing based on mileage/location. Travel for orders requiring set-up/rentals starts at $75 with pricing based on mileage/location. 

Delivery/Pick-up Hours:

7:00 a.m. - 5:00 p.m. 

How do we locate the business number?

A. Ashley Designs does not have business phone number. The owner is only available via email to ensure that all communications between the customer and the owner is recorded and easily accessible for each party. 

How do I submit payment?

Payments can be submitted via Zelle, PayPal, or on the Contact Page. Invoices must be paid within 48 hours for deposits and/or required full payments. The final payments for orders that were eligible for deposits, must be paid three days prior to the date. All full event service/decor. orders must be paid in full 7 days prior to the date.

Zelle: a.ashley@designsaashley.com     PayPal: www.paypal.me/designsaashley (3.49% will be added for PayPal)

How far in advance should I book? 

Customers are encouraged to confirm booking as soon as possible. Booking is offered on a first come, first confirmed (by payment) basis. Booking is secured by payment and deposit only!